We Are Here to Help

At Rosemary Art, we understand that purchasing an original oil painting is a personal journey. Whether you need curatorial advice for your space, have questions about a specific canvas, or wish to discuss a custom commission, our dedicated team is ready to support you every step of the way.

Quick Answers & Resources

Before you reach out, you might find the immediate solution you need in our self-service help center:

• 📦 Shipping & Delivery: For tracking updates and delivery timeframes, please review our Shipping Policy.
• 📝 Common Questions: Browse our FAQ for answers regarding installation, care instructions, and framing options.

Send Us a Message

For the fastest resolution, please use the contact form below. Selecting the specific subject ensures your message is routed directly to the most qualified team member.

Select Your Topic:

• Product Inquiries & Styling Advice
• Order Tracking & Status
• Returns or Exchange Requests
• Trade Program & Business Partnerships
• Artist Collaborations

Direct Contact Channels

If you prefer to email or message us directly, we are available during standard business hours.

• Customer Support: info@rosemaryart.com (For existing orders and general help)
• Business & Trade: trade@rosemaryart.com (For B2B and wholesale)
• WhatsApp: +852 7031 8570
• Opening Hours: MON to SAT: 9:00 AM - 10:00 PM / SUN: 10:00 AM - 6:00 PM

Our Response Commitment

We value your time. Here is what happens after you click send:

1. Confirmation: You will receive an immediate automated email confirming we have received your inquiry.
2. Review: A specialist from the relevant department will review your details.
3. Reply: We strive to respond to all inquiries within one business day. Please note: Complex requests regarding custom commissions may require slightly more time for us to prepare a detailed proposal.

Visit Our Gallery (By Appointment)

Do you prefer to see the brushwork in person? We welcome collectors and trade partners to visit our private studio.