Orders and Shipping
Each artwork is hand-painted to order. Estimated delivery is approximately 9–18 business days, including creation, photo or video approval, and express delivery. Custom or multi-piece orders may take longer. Please see our Shipping Policy for details.
We provide free insured worldwide shipping on eligible website orders. Exceptional delivery services or remote-area charges may apply as explained in our Shipping Policy.
Contact info@rosemaryart.com as soon as possible with your order number. We will confirm what changes are possible based on the production and shipping status of your artwork.
Yes, we offer insured worldwide shipping on eligible orders. Delivery availability and timing depend on your destination and artwork. Please see our Shipping Policy or contact us for help.
Returns and Exchanges
Eligible artworks may be returned within 30 days of delivery, unused and in their original packaging. Custom or commissioned artworks are non-returnable unless damaged or defective. Please read our Returns & Refunds policy before ordering.
Email info@rosemaryart.com within 30 days of delivery to request return authorization. We will provide the return address and instructions. Return shipping is covered for defects or damage caused by Rosemary Art; for other eligible returns, the customer pays return shipping.
Contact us before arranging a return or ordering a replacement. We will confirm your options under our Returns & Refunds policy. Custom-order restrictions and return shipping terms apply.
Approved refunds are issued to the original payment method within 7 business days after we receive and inspect the returned artwork. Your bank may need additional time to show the refund.
Artwork Sizes and Frames
Measure your wall and use the Size Guide on the product page. Select a size, then use View in Your Room to preview the artwork. For sets, check the product description for the size of each panel.
Available sizes and frame options are shown on each product page. For a custom size, color, or frame request, contact us before ordering so we can confirm the details.
Please check the measurements before ordering. If you need help after delivery, contact us and review our Returns & Refunds policy. Custom-order restrictions and return shipping terms apply.

