Shipping Policy

How long does delivery take?

Shipping Time: Generally 5-7 business days via premium carriers such as FedEx, DHL, or UPS.

Creation Time: Please allow approximately 1 or 2 weeks for your artwork to be hand-painted by our professional artists. Each piece you order is meticulously created by an artist from our studio.

During the painting process, the artist will share photos and videos of your commissioned artwork with you. This allows you to communicate any specific wishes regarding colors and shades, and the artist will make all necessary adjustments. We only ship the painting to you once you are completely satisfied with the final artwork.

How are the artworks packaged?

Rolled paintings are carefully packed in a robust, protective paper tube. Framed or stretched paintings are securely packaged in a high-quality wooden box to ensure their safe arrival.

Who handles the delivery?

Depending on the destination and the size of the artwork, we utilize trusted international delivery companies such as FedEx, DHL, or UPS.

Which countries do you deliver to?

We deliver globally to all countries where our partner delivery companies operate! Should you have any concerns about delivery to your specific location, please do not hesitate to contact us at info@rosemaryart.com. We are committed to finding a solution for your delivery, no matter how remote your location.

How much does shipping cost?

Shipping costs are included in the price of your artwork, regardless of the destination. There are no additional shipping charges.

Is the delivery of the artwork insured?

Absolutely! Rosemary Art fully insures the transport of all our artworks. You have nothing to worry about, and there are no hidden insurance costs.

Can I get artworks delivered to a different country or to a different person?

We will deliver to the exact address provided in your order. Typically, we coordinate the delivery date with the named recipient. If your order is intended as a surprise or a gift, please inform us during the checkout process or by contacting us directly!

International Taxes & Duties

Please be aware that once your order arrives in the destination country, it becomes subject to local regulations. Your order may incur import taxes, customs duties, or other local charges. These taxes and duties are not included in your purchase price and are the sole responsibility of the customer. However, if applicable, we will gladly assist with any necessary communication or information required by customs.